Secret Escapes Review: A Comprehensive Guide to Luxury Travel Deals

Do you ever fantasize about embarking on a luxurious getaway, lounging by the pool of a top-rated hotel while indulging in refreshing martinis? If you're a travel enthusiast, Secret Escapes might just be the perfect solution for you to explore the world without burning a hole in your pocket. Discover the secrets of travel now.

As a travel enthusiast, whether you've explored every corner of the globe or are gearing up for your maiden voyage, there's nothing quite like discovering a great bargain.

Imagine the thrill of indulging in lavish travel experiences without breaking the bank. Secret Escapes is the perfect solution for this issue.

Is Secret Escapes truly capable of assisting you in discovering exquisite luxury hotel bargains and enabling you to relish in opulence without exceeding your budget? 

Let's embark on an adventure and discover it now in our detailed Secret Escapes review!

What are Secret Escapes?


If you're a travel enthusiast, you'll be thrilled to know that Secret Escapes is a fantastic platform that specializes in securing unbeatable rates for lavish hotels both in the UK and overseas.

To unlock the most incredible deals, it's imperative to register with your email address, but don't fret, becoming a member is completely complimentary. Once you've shared your email address, you'll unlock a world of online travel deals and receive them straight to your inbox.

Secret Escapes is the ultimate travel companion that helps you discover the most luxurious hotels and dreamy getaways at unbeatable prices. 

As a loyal member of Secret Escapes, I can confidently say that this luxury travel platform has truly exceeded my expectations in providing exclusive rates for hand-picked hotels and holidays in the UK and abroad. The concept of Secret Escapes is simple yet brilliant – by leveraging the power of bulk buying, they are able to negotiate discounted rates at some of the most luxurious hotels and resorts around the world, making high-end travel accessible to discerning travelers like me.

Why book with Secret Escapes

The sign-up process is incredibly easy and absolutely free. All I had to do was provide my email address, and I gained instant access to their members-only rates. I appreciate the fact that there are no hidden fees or subscription charges – Secret Escapes is committed to providing transparent pricing, and I have never encountered any unexpected costs during the booking process.

One of the aspects that sets Secret Escapes apart from other online travel agencies is their curated selection of hotels and holidays. As a member, I have access to a hand-picked collection of properties that have been carefully vetted by their team of experts. I love the fact that they focus on quality over quantity, and every property featured on their website meets their high standards for luxury and excellence. From boutique hotels in bustling cities to secluded beachfront resorts, Secret Escapes offers a diverse range of options for every type of traveler.

What truly sets Secret Escapes apart, however, are the added perks and extras that come with their bookings. I have enjoyed a plethora of complimentary upgrades, exclusive amenities, and special privileges during my stays, such as room upgrades, spa credits, and late check-outs, which have enhanced my overall travel experience. These perks are not typically available when booking directly with hotels or other travel agencies, and they truly make me feel like a valued member of Secret Escapes.

The customer service provided by Secret Escapes is exceptional. Their team is available to assist via multiple channels, including live chat, phone, email, and an extensive FAQs section on their website. I have had the pleasure of interacting with their customer service team on several occasions, and they have always been prompt, professional, and knowledgeable in resolving any queries or issues I had. Their dedication to providing outstanding customer service is truly commendable.

Another aspect of Secret Escapes that I appreciate is their commitment to sustainability and responsible travel. They actively work with hotels and resorts that prioritize environmental and social sustainability, and I am glad to support a company that aligns with my values and beliefs.

What else do they offer?

Secret Escapes Deals

Apart from opulent accommodations, Secret Escapes also provides a plethora of travel experiences that you can readily reserve for your upcoming vacation. Explore the world with our trusted partners and enjoy the flexibility of booking holidays through third-party operators. If you're a travel enthusiast, you have the option to reserve more than just your lodging via Secret Escapes.

Check out their latest deals page to discover the hottest and most exciting travel opportunities available! 

Explore their vast collections and uncover thrilling adventures by searching for keywords such as boutique hotels, all-inclusive getaways, Lake District escapes, or Northern Lights expeditions.

How does Secret Escapes work?

As per the Secret Escapes founders, one of the key principles is that hotels strive to avoid vacant beds. Secret Escapes' strategy is to persuade hotels to offer their rooms at a reduced price, resulting in a direct advantage for you as a traveler.

For the travel enthusiast seeking a touch of opulence without breaking the bank, Secret Escapes boasts a plethora of choices ranging from cozy lodgings to indulgent spas and everything in between. 

The Secret Escapes App

For the avid travelers, the Secret Escapes app is a must-have for discovering your next vacation. No need to spend hours scouring the internet when you can have all the best deals at your fingertips. With the convenience of Android and iOS apps, you can take your travel planning and booking with you wherever you go. No need to wait until you're at a computer to start planning your next adventure! 

Logging into Secret Escapes

As a travel enthusiast, all you need to do to become a member is simply provide your email address and voila! You'll have access to all the perks of being a part of our community. As a travel enthusiast, you have the option to safeguard your valuable data by setting up a password. If you're an avid traveler, it's a great opportunity to book through Secret Escapes as you'll need to provide personal information to secure your booking.

Secret Escapes Roadtrips

As a travel enthusiast, you'll be delighted to know that Secret Escapes offers more than just discounted luxury hotels. For those with a passion for travel, Secret Escapes has teamed up with AA to offer exciting road trip suggestions and travel plans throughout the UK.

After perusing their road trip itineraries, you can easily secure your lodging by booking a trip with Secret Escapes. No need to worry about accommodations during your road trip adventure!

Secret Escapes Membership Requirements

Being a travel enthusiast, you would be delighted to know that Secret Escapes membership is accessible to anyone who resides in the territories where they operate, regardless of whether they live in the UK or not.

I've had the pleasure of exploring some incredible destinations, such as Germany, Switzerland, Denmark, The Netherlands, Belgium, Italy, Spain, Indonesia, Norway, Sweden, Hong Kong, Malaysia, and Singapore, as well as the UK. 

Wow, it's amazing that Secret Escapes has a global presence in 21 countries!

Who is the CEO of Secret Escapes?

Did you know that Secret Escapes, a popular travel company, was founded by Alex Saint and Tom Valentine? Alex Saint currently serves as the CEO of the company. 

For the travel enthusiasts out there, Secret Escapes' employee blog is a treasure trove of employee spotlights that will surely pique your interest. If you're a travel enthusiast, you might want to check out the job openings at Secret Escapes on their website.

Is Secret Escapes Reliable?

Absolutely! But don't just take my word for it. As a travel enthusiast, I highly recommend experiencing it for yourself.

Wow, it's amazing to see that over 61% of the 9,000 Secret Escapes reviews are absolutely fantastic! It's clear that many travelers have had incredible experiences with this company. According to travel enthusiasts, numerous customers were promptly and effectively provided with refunds amidst the Covid-19 outbreak.

Moreover, I must say that Secret Escapes never fails to provide the exceptional standard of hotels and vacations they advertise. 

A common tip among travel enthusiasts is to carefully peruse the fine print of your bookings to ensure that you have a comprehensive understanding of what is and isn't encompassed in your travel package.

As a seasoned traveler, it's always wise to have a backup plan in case you need to cancel your reservations. Luckily, Secret Escapes has flexible cancellation policies, especially when it comes to Covid-19 related issues.

Is Secret Escapes ATOL protected?

As a travel enthusiast, I highly recommend booking your holiday packages through Secret Escapes for the added benefit of financial protection. As a travel enthusiast, you'll be pleased to know that opting for a package that includes flights means you'll be covered by the ATOL (Air Travel Organiser's Licence scheme). This will entitle you to an ATOL certificate that will be sent to you along with your booking confirmation. 

If you're an avid traveler, it's important to note that opting for a hotel-only package means you won't be protected by ATOL. As a travel enthusiast, it is highly recommended by Secret Escapes that you secure your travel insurance.

As a passionate traveler, it's important to ensure that your holiday is fully protected. While Secret Escapes offers a range of holiday and travel services, it's worth confirming the level of protection that applies to your booking before making any final decisions.

As a travel enthusiast, it's important to ensure that you're fully protected when booking through a third-party operator. Without an ATOL certificate from a tour operator, you may not be covered by ATOL. 

Are Secret Escapes Trips Refundable?

As a travel enthusiast, it's crucial to keep in mind that Secret Escapes may not offer complete or partial refunds for every trip.

For the travel enthusiast who wants to have the flexibility of a refund, it's recommended to filter through the available trips and exclusively browse refundable accommodations on the website. Depending on the travel deal you secure, you may have the flexibility to cancel your reservation up to eight or 30 days prior to your anticipated arrival date. As a travel enthusiast, it's crucial to double-check the terms of your booking to avoid any confusion about the expiration date.

For the travel enthusiasts out there, you'll be pleased to know that you can find additional details regarding cancellation policies and refundable trips on their FAQ page.

Secret Escapes Magazine

The Escapist, Secret Escapes' very own magazine, is a must-read for any travel enthusiast, alongside their incredible app. This online magazine is a must-read for travel enthusiasts who are passionate about exploring the world. It offers valuable insights on the best places to stay and the most exciting things to see and do while traveling. This destination is an ideal spot to explore and gain some wanderlust.

For the ultimate wanderlust, make sure to give Secret Escapes a follow on Instagram to fuel your travel inspiration for your next adventure!

Secret Escapes Rating 

Overall Rating: 4.5 stars (based on aggregated customer reviews from various rating sites)

Here are some examples of customer reviews and ratings for Secret Escapes from various rating sites:


“Secret Escapes is my go-to website for booking luxury hotels at discounted rates. The selection of hotels is outstanding, and the savings are substantial. I've booked multiple trips through them and have never been disappointed. Highly recommended for anyone looking for a luxurious getaway!” – 5 stars

“I love using Secret Escapes to book my vacations. The deals are unbeatable, and the website is easy to use. The quality of hotels and resorts they offer is exceptional. I've had nothing but positive experiences with Secret Escapes!” – 5 stars

“I had a great experience booking with Secret Escapes. The discounts on luxury hotels are amazing, and the booking process was smooth. The customer service was also responsive and helpful when I had questions. Will definitely use them again!” – 4.5 stars

Google Reviews

“Secret Escapes is a fantastic website for booking luxury hotels at discounted prices. I've used them multiple times and have always been satisfied with the quality of hotels and the savings I've made. Highly recommend it!” – 4.5 stars

“I had a great experience with Secret Escapes. The website is user-friendly, and the discounts are incredible. The hotel I booked exceeded my expectations, and the whole process was seamless. Will definitely use them for my future travels.” – 4 stars

“I've been using Secret Escapes for a while now, and they consistently offer great deals on luxury hotels. The savings are substantial, and the booking process is easy. However, I wish they had more flexibility with changes and cancellations.” – 4 stars


“Secret Escapes is my favorite website for booking luxury hotels at discounted rates. I've used them multiple times, and the quality of hotels has always been excellent. The savings are significant, and the customer service is top-notch.” – 5 stars

“I recently booked a trip to Mexico with Secret Escapes, and it was a fantastic experience. The hotel was stunning, and the price was unbeatable. The booking process was smooth, and I will definitely use them again for my future travels.” – 4.5 stars

“I've had mostly positive experiences with Secret Escapes, but there have been some issues with cancellations and changes to bookings. However, their customer service has been helpful in resolving the issues. Overall, a good option for booking luxury hotels.” – 3.5 stars

How to Contact Secret Escapes

To contact Secret Escapes, you can use the following methods:

Customer Support: You can contact Secret Escapes' customer support team through their website or app. Simply log in to your Secret Escapes account and go to the “Help” or “Contact Us” section. You can then fill out a contact form or use the provided email or phone number to reach out to their customer support team for assistance with bookings, account inquiries, or other questions.

Social Media: You can also reach out to Secret Escapes through their social media accounts, such as Facebook, Twitter, or Instagram. Many companies, including Secret Escapes, have dedicated social media teams that respond to customer inquiries and messages.

Live Chat: Secret Escapes may also offer a live chat option on their website or app. Look for a chat box or messaging icon on their platform and initiate a chat with their customer support team to get assistance in real-time.

Email: You can send an email to Secret Escapes' customer support team at the email address provided on their website or app. Make sure to include your booking details, account information, or any other relevant information to help them assist you more effectively.

Phone: Secret Escapes may have a phone number listed on their website or app for customer inquiries. They are available over the phone Monday through Sunday from 9:00 am to 8:00 pm. You can call the provided phone number +44 (0) 203 608 0135  during their business hours to speak with a customer support representative.

Is Secret Escapes Worth It?

For the travel enthusiast seeking a lavish getaway without breaking the bank, Secret Escapes is the ultimate destination to explore.

Why not take the opportunity to explore all the amazing travel options available to you and book the accommodation of your dreams? It's the perfect way to satisfy your wanderlust and create unforgettable memories. For the discerning traveler seeking luxurious accommodations at a more affordable rate, Secret Escapes is a must-try platform thanks to its exceptional feature.

It's important to note that Secret Escapes may have membership limitations based on your location, and certain exclusive offers may not be applicable to your region. On the other hand, there are countless other services waiting for you to explore and experience.

The online reviews for Secret Escapes are quite diverse, but most of them lean towards a fantastic experience. As a travel enthusiast, it's always exciting to read about the different perspectives and opinions people have about their travel experiences.

Pros and Cons


  • Membership is free – All that is required to join is a valid email address.
  • Substantial discounts – Members get access to discounts of up to 70% on luxury vacations and experiences.
  • Flexibility – Members can cancel their reservations up to 24 hours prior to their check-in date with no cancellation fees.
  • Rewards program – Members can earn points and rewards that can be used toward future bookings. 


  • Limited availability – Some of the experiences and vacations can be hard to find, as they are limited in availability.
  • Membership fees – Some memberships require an annual fee in order to access discounts.
  • Hidden costs – Additional fees may be charged, such as taxes and service charges.
  • Restrictions – Some experiences may have age, weight, or height restrictions that may make them unavailable to certain customers.


In conclusion, my experience with Secret Escapes has been nothing short of exceptional. From the ease of sign-up to the access to exclusive rates and added perks, this platform has consistently exceeded my expectations.

With exclusive discounts of up to 70% off, helpful customer service, and a positive overall experience, it’s easy to see why so many people are raving about Secret Escapes. If you’re looking for a great deal on your next vacation, give Secret Escapes a try. I highly recommend Secret Escapes to any discerning traveler looking for unforgettable experiences at unbeatable rates.

Passione per l'informatica da sempre. Vivo di iPhone e Evernote, la vita paperless inizia a piacermi. Studio ingegneria informatica, ma più scrivo codice più voglio scrivere testi.

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