Etihad Airways Review: Is It Still Worth?

Etihad Airways is the national airline of the United Arab Emirates and one of the most prestigious airlines in the world. It is known for its luxurious services, high-end amenities, and world-class hospitality. The airline has received numerous awards for its services and is a popular choice among travelers.

In this article, we will take a closer look at what makes Etihad Airways stand out from its competitors. We will explore the airline’s history, fleet, services, routes, and more. So sit back, relax, and discover the comfort and luxury of traveling with Etihad Airways.

What is Etihad Airways?

Etihad Airways

Etihad Airways, based in Abu Dhabi, United Arab Emirates, is the national airline of the UAE and has gained a reputation for its outstanding services and remarkable attention to detail. With a fleet of modern and sophisticated aircraft, Etihad Airways operates flights to over 120 destinations worldwide, covering six continents. Their operations are characterized by efficiency, punctuality, and a commitment to customer satisfaction.

History of Etihad Airways

Etihad Airways, the national airline of the United Arab Emirates (UAE), was founded in July 2003 and commenced operations in November 2003. The airline is headquartered in Abu Dhabi, the capital city of the UAE, and is known for its luxurious services and innovative offerings. Etihad Airways has grown rapidly since its inception and has become one of the leading airlines in the world.

Etihad Airways has a rich history of achievements, including winning multiple awards for its services and operations. The airline has a strong global network, with destinations in over 80 countries, and operates a modern fleet of aircraft, including Airbus A380s and Boeing 787 Dreamliners. Etihad Airways is known for its premium cabin offerings, including The Residence, First Apartments, and Business Studios, which provide a luxurious travel experience for passengers.


Etihad Airways
Source: Etihad

Etihad Airways has a modern and state-of-the-art fleet of over 100 aircraft. The airline has a mix of Airbus and Boeing aircraft, including the Airbus A380, Airbus A350, Boeing 787 Dreamliner, and Boeing 777. All of the aircraft in the fleet are equipped with the latest technology and amenities to ensure a comfortable and enjoyable flight experience.


Known for its luxurious services and world-class hospitality. The airline offers a range of services to its passengers, including:

  1. In-flight entertainment: Etihad Airways has a state-of-the-art entertainment system on board its aircraft, with a wide range of movies, TV shows, music, and games to choose from.
  2. Dining: Etihad Airways offers a range of dining options to its passengers, including a la carte menus, gourmet meals, and special dietary options.
  3. Lounges: Etihad Airways has a network of lounges around the world, including the Etihad Airways First and Business Class Lounges, which offer a range of services and amenities to its passengers.
  4. Spa and wellness: Etihad Airways has a range of spa and wellness services on board its aircraft, including massage services, aromatherapy, and skincare treatments.

In-Flight Tips

  1. Choose your seat wisely: Consider legroom, proximity to the restroom, and proximity to other passengers when choosing your seat.
  2. Pack for comfort: Bring comfortable clothing, a neck pillow, and noise-cancelling headphones to make your flight more comfortable.
  3. Stay hydrated: Drink plenty of water throughout the flight to stay hydrated and avoid jet lag.
  4. Take advantage of onboard amenities: Etihad Airways offers a range of amenities, such as blankets, pillows, and amenity kits. Use these to make your flight more comfortable.
  5. Make the most of the onboard entertainment: Etihad Airways offers a wide range of movies, TV shows, and music to keep you entertained throughout your flight.
  6. Optimize your sleep: Use a sleep mask and earplugs to help you sleep during the flight.


Etihad Airways operates flights to over 110 destinations in 67 countries. The airline has a strong presence in the Middle East, Europe, Asia, Australia, and North America. Some of the most popular routes operated by Etihad Airways include:

  1. Abu Dhabi to London
  2. Abu Dhabi to New York
  3. Abu Dhabi to Sydney
  4. Abu Dhabi to Bangkok
  5. Abu Dhabi to Mumbai

Special Aircraft Features

Etihad Airways boasts a modern and sophisticated fleet of aircraft that are equipped with special features to enhance the comfort and convenience of passengers.

Airbus A380 – The Epitome of Luxury

Etihad Airways operates the iconic Airbus A380, which is known for its luxurious and spacious cabins. The A380 features The Residence, a private suite with a living room, bedroom, and private bathroom, offering an unparalleled level of comfort and privacy for discerning travelers. The A380 also offers First Apartments and Business Studios, providing premium amenities and a lavish travel experience.

Boeing 787 Dreamliner – Cutting-Edge Technology

Etihad Airways also operates the Boeing 787 Dreamliner, which is known for its advanced technology and fuel efficiency. The Dreamliner features state-of-the-art entertainment systems, mood lighting, and larger windows that provide breathtaking views, creating a comfortable and immersive flying experience for passengers.

In-flight Dining and Flying Nanny Service

Etihad Airways takes pride in its in-flight dining options, which are carefully curated to cater to different dietary requirements and preferences. The airline uses fresh and locally-sourced ingredients, offering a range of delicious meals for passengers to enjoy during their flight. Additionally, Etihad Airways offers a unique Flying Nanny service on board, providing assistance to families traveling with young children, making the journey more enjoyable for both parents and kids.

Commitment to Sustainability

Etihad Airways is committed to protecting the environment and implementing sustainable aviation practices. The airline has taken various initiatives to reduce its carbon footprint, such as reducing single-use plastics on board, using eco-friendly cleaning products, and investing in fuel-efficient aircraft. This reflects their dedication to environmental conservation and responsible travel.

Etihad Airways Discounts and Offers 

Etihad Airways offers a range of discounts and offers, making their flights even more attractive to travelers.

Promotions and Bonus Miles

Etihad Airways regularly runs promotions, including discounted fares, bonus miles, and exclusive deals for their loyalty program members. These promotions provide opportunities for travelers to save on their flights and earn extra rewards, making their travel experience more cost-effective and rewarding.

Generous Baggage Policy

Etihad Airways has a generous baggage policy, allowing travelers to bring ample luggage without incurring extra fees. This is particularly advantageous for travelers who require more luggage space, providing added convenience and flexibility.

User-Friendly Booking Process

Etihad Airways offers a user-friendly website and efficient customer service, making the booking process easy and convenient for travelers. In our Etihad Airways review, we tried to find out in comparison to other airways sites, the user interface, and we found Etihad Airways to be notch higher in terms of user experience. 

Online Booking and Management

Etihad Airways’ online platform provides easy navigation, allowing travelers to book flights, manage their bookings, and check-in online. The website is user-friendly, with a seamless booking process that ensures a hassle-free experience for passengers.

Benefits of flying with Etihad Airways

In our detail Etihad Airways review, we at Tweaknology bring to you several compelling reasons to choose Etihad Airways for your air travel:

Exceptional Service: Etihad Airways is renowned for its exceptional service, providing a high level of comfort and hospitality to its passengers. Their professional and attentive staff go the extra mile to ensure a smooth and enjoyable travel experience.

Luxurious Aircraft Features: Etihad Airways’ modern fleet of aircraft, including the Airbus A380 and Boeing 787 Dreamliner, offer luxurious features such as private suites, advanced entertainment systems, spacious cabins, and fine dining options, providing a premium and immersive flying experience.

Extensive Route Network: Etihad Airways operates flights to a wide range of destinations worldwide, providing travelers with numerous options for their travel plans. They have a strong presence in the Middle East, Europe, Asia, Africa, and Australia, making them a convenient choice for both business and leisure travelers.

Generous Discounts and Offers: Etihad frequently offers discounts, promotions, and bonus miles to their passengers, providing opportunities to save on flights, earn extra rewards, and enjoy exclusive benefits. Their loyalty program, Etihad Guest, also offers various perks and privileges to frequent flyers, enhancing the overall travel experience.

User-Friendly Booking Process: Etihad Airways’ website and mobile app offer a user-friendly booking process, making it easy to search for flights, manage bookings, and check-in online. Their customer service is also efficient and responsive, providing assistance and support when needed.

Innovative Travel Solutions: Etihad Airways is known for its innovative travel solutions, such as The Residence on the Airbus A380, which offers a private three-room suite with a dedicated butler, and their unique Flying Nanny service, which provides additional assistance to families traveling with young children, making them stand out in terms of passenger experience.

Customer reviews of Etihad Airways

Customer reviews of Etihad Airways are mixed, with both positive and negative feedback from passengers. Many customers appreciate the excellent service provided by Etihad Airways’ staff, the comfort and luxury of their aircraft, the wide range of destinations they serve, and the benefits of their loyalty program, Etihad Guest. However, some customers have reported issues with baggage, inconsistencies in service quality, flight delays and cancellations, and concerns about price and value for money.

Etihad Airways has a rating of 3.5 out of 5 stars on Trustpilot, a popular customer review platform. While there are positive reviews highlighting the airline’s service, comfort, and loyalty program, there are also negative reviews mentioning issues related to baggage, service quality, and flight disruptions.

Other rating sites such as Skytrax, an airline and airport review and rating platform, has given Etihad Airways a 4-star rating out of 5. This rating takes into consideration various factors including customer reviews, product offerings, service quality, and safety measures. However, it’s important to note that ratings and reviews can vary across different platforms and over time, and individual experiences may differ.

Pros and Cons


  • Exceptional services
  • Special aircraft features
  • Commitment to sustainability
  • Discounts and offers
  • User-friendly booking process


  • Cos is on the higher side.
  • Limited destinations
  • Baggage fees
  • Flight delays and cancellations
  • Loyalty program restrictions.


In conclusion, Etihad Airways is a world-class airline that offers exceptional services and features to elevate the travel experience for passengers. Their seamless operations, special aircraft features, commitment to sustainability, and enticing discounts and offers make them stand out in the aviation industry. Booking flights with Etihad is easy and convenient, thanks to their user-friendly website and efficient customer service.

Thus, at the end of Etihad Airways review, I highly recommend flying with Etihad Airways for an unforgettable and enjoyable journey.

Frequently Asked Questions

What is the baggage allowance on Etihad Airways?

The baggage allowance on Etihad Airways varies depending on the route, class of travel, and frequent flyer status. Passengers are advised to check the baggage allowance on the Etihad Airways website before traveling.

What is the check-in process?

Passengers can check-in for their flight online, via the Etihad Airways mobile app, or at the airport. Passengers are advised to arrive at the airport at least two hours before their flight.

Can I book a stopover with Etihad Airways?

Yes, Etihad Airways offers stopover packages that allow passengers to break their journey in Abu Dhabi, the airline’s hub, and explore the city’s attractions and culture. Stopover packages typically include accommodation, airport transfers, and a range of activities and experiences. Passengers can book stopover packages through Etihad Airways’ website or contact their customer service for more information.

Passione per l'informatica da sempre. Vivo di iPhone e Evernote, la vita paperless inizia a piacermi. Studio ingegneria informatica, ma più scrivo codice più voglio scrivere testi.

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