AO.com Review – Discounts, Customer Service

Are you looking for the latest tech and electricals? Then, your search is over, as I bring to you after a lot of research AO, the Online Electricals Store that has everything you need, from TVs and smart tech to fridges and ovens. But AO isn't just a retailer -the company takes pride in making decisions that make their customers proud and I am one of them.

From helping you pick out the perfect laptop for your needs, to delivering your new TV right to your doorstep, this ecommerce store has got your back every step of the way. So, let us read about AO review, and know whether your next latest tech purchase should be from AO or not. 

AO.com Offers

Get Free Delivery with a TV Orders $1,200+
Enjoy free delivery with TV orders over $1200. Some restrictions apply. Limited time...Show More
Enjoy free delivery with TV orders over $1200. Some restrictions apply. Limited time offer. No icuracao.com coupon code is needed.Show Less
10% Off
10% off large kitchen appliances + weekday delivery available
No discount code needed
No discount code needed Show Less

What is AO?

Ao.com Logo

AO is an online electronics store that offers a wide range of products, including smart tech, TVs, washing machines, fridges, ovens, laptops, and more. They are known for their exceptional customer service and focus on making decisions that would make their customers' mothers proud.

The company offers a price match promise, next day delivery seven days a week, and flexible delivery options. They also provide installation services and finance options on thousands of products. The company has its own fleet of trained experts who go above and beyond to ensure that their customers receive their products on time and in perfect condition.

Product Range at AO.com

It offers a wide range of products that cater to various needs and preferences. Whether it is for household appliances, entertainment, or smart technology, AO has got you covered. Here is a detailed explanation of the product range available at AO:

Appliances: It offers a vast selection of household appliances, including washing machines, fridges, freezers, dishwashers, and cookers. These appliances come in various sizes, designs, and functions to cater to different household needs. AO also offers smaller appliances like microwaves, kettles, and toasters to complete your kitchen essentials.

TV & Entertainment: It has an extensive range of TV and entertainment products, including TVs, soundbars, home cinema systems, and gaming consoles. They offer the latest technology in smart TVs with access to streaming services, high-resolution displays, and stunning picture quality. It also has a wide selection of speakers and soundbars that cater to different needs, whether it is for movies, music, or gaming.

Computing: A comprehensive range of computing products that includes laptops, desktops, tablets, and accessories. They offer laptops and desktops from well-known brands like HP, Acer, and Asus, which come in different specifications to cater to different user needs. It also offers a range of accessories like printers, monitors, and keyboards to complete your computing setup.

Mobile Phones: It also has a selection of mobile phones from popular brands like Samsung, Apple, and Huawei. They offer various models with different specifications to cater to different user needs. It also provides SIM-free phones and mobile phone accessories like cases and screen protectors.

Smart Tech: It has an extensive range of smart technology products that cater to various needs, including smart home security, lighting, and heating. They offer smart home devices from well-known brands like Ring, Google Nest, and Hive. It also provides a range of smartwatches and fitness trackers that can help you track your fitness goals.

Floorcare: It offers a range of floorcare products that include vacuum cleaners, carpet cleaners, and steam cleaners. These products come in different designs and functions to cater to different floor types and cleaning needs. It also provides a range of accessories like cleaning solution and bags to complete your floorcare setup.

Why buy from AO?

Price Match Promise

It understands that finding the best price for your desired product is important, which is why they offer a price match promise. They check every price every day to make sure they are offering the best deals possible. If you find the same product at a lower price from another retailer, AO will match the price.

Next Day Delivery, 7 Days a Week

Need your new product delivered ASAP? AO offers next day delivery, 7 days a week. You can even choose a time slot that works best for you, so you don't have to worry about missing the delivery.

Trustpilot Rated Excellent

It has an excellent rating on Trustpilot, a website where customers can review and rate companies based on their experiences. With over 120,000 reviews and a 4.7 out of 5 rating, you can trust that this company is a reliable and trustworthy company to do business with.

Join AO Five Star and Save £100s

Want to save even more money? Join AO Five Star and get exclusive discounts, offers, and rewards. You can save £100s on your purchases and enjoy free delivery on all orders. Plus, AO Five Star members get access to a dedicated customer service team, who can help with any questions or issues.

Pay with AO Finance

Need to spread out the cost of your purchase? It offers finance options on thousands of products. You can choose from various payment plans, including interest-free options, to make your purchase more affordable.


AO offers flexible delivery options, so you can choose the delivery method that works best for you. They offer standard delivery, next day delivery, and even weekend delivery. Plus, this company has their own fleet of trained experts who will make sure your product is delivered safely and securely.

Installation of products

Don't want to deal with the hassle of installation? It offers installation services on many of their products. Their team of experts will make sure your product is installed correctly and safely, so you can enjoy it right away.

AO.com Customer Review

AO has a remarkable rating on Trustpilot, one of the world's most trusted online review platforms. With over 300,000 customer reviews, AO has an impressive rating of 4.7 out of 5. This is a testament to the company's commitment to customer satisfaction and providing top-notch service.

It's impressive to see that 94% of its reviews are “Great” or better. This level of positive feedback from customers is rare, and it speaks volumes about the company's ability to consistently deliver exceptional products and services.

Its high rating on Trustpilot is also a reflection of the company's focus on building trust with its customers. Trustpilot is a platform that consumers use to share their experiences and provide honest feedback about businesses. The fact that it has such a high rating on this platform shows that customers trust the company and feel comfortable recommending it to others.


Thus, we can say that it is a reliable and trustworthy retailer that offers a wide range of products at competitive prices. With their price match promise, next day delivery, excellent customer service, and flexible payment options, it is a great choice for anyone in need of new tech or electricals. So, if you're in the market for a new TV, laptop, or kitchen appliance, look no further than AO.

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